Additional Information

Additional Information

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Currency - All prices are in AUD

Currency - All prices are in AUD
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Shipping & Returns

100% Money Back Guarantee & Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within three days of your package being received by our company, however, in many cases you will receive a refund more quickly.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


*Due to the COVID-19 Pandemic, all major carriers are experiencing longer delivery windows. As such, we will continue to ship out packages as always, but we cannot be held responsible for the delays. Expedited orders ship out via USPS Priority Mail and we cannot give guarantees on specific deadlines until further notice.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates are based on the order total.  Reference the table below for the rates.  Certain restrictions apply.  Products that are oversized or heavy (generally reams of paper) may be subject to a surcharge. Shipping rates only apply to orders shipped within the United States.  Purchase Orders and Special Bulk Pricing Orders do not qualify for free shipping. International orders do not qualify for the shipping rates below.  They will be charged exact shipping, which may not be accurately provided at the time of the checkout. Shipments to APOs, DPOs, etc do not qualify for standard flat rate shipping prices shown below.  We will adjust the price accordingly. As policy, we do not ship to forwarding services or companies without prior approval.

Order Amount Shipping Cost
$0.00 - $24.99 $3.75
$25 - $49.99 $6.99
$50+ Free*

Shipping Speeds

Standard (Flat Rate) Shipping

Our standard shipping rates as seen above, are generally processed within three business days from the order date and are generally received between 4-14 days from the order date. Please note that rare exceptions may occur and the shipment of your order will be delayed. We endeavor to reach out to our customers if that occurs.

Expedited Shipping

Our expedited orders are generally processed within one business day from the order date and are generally received within 2-5 days from the order date.Please note that rare exceptions may occur and the shipment of your order will be delayed. We endeavor to reach out to our customers if that occurs. We do not guarantee delivery by certain dates, only that we'll ship it out via USPS Priority 2-3 Day Mail. If you require a certain date, you can contact our staff for special shipping rate.

International Shipping

If an order placed requires shipping outside of the United States, then we provide an estimate of the cost in our system. However, we reserve the right to adjust the shipping costs based on location and fluctuating international shipping prices.

Return To Sender

We ship out all packages using shipping software that automatically imports the shipping address provided by our customers. If an order is returned to us by the carrier due to an insufficient address, could not forward, etc. The order will be refunded for the total minus the actual cost of shipping. If you wish to have the order sent to a new address under these circumstances, you will need to place a new order.